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Contact Support
Have a question or issue? Our team is ready to assist — reach out via any channel below or submit a support request.
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Email
support@bycliq.in
Reply within 24 hrs
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Phone
+91 83207 48710
Mon–Sat 9am–8pm
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WhatsApp
Chat with Us
Fastest response
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Seller Support
sellers@bycliq.in
Account & payouts
Support Channels
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Support Hours
Mon – Fri
9AM – 8PM
Saturday
10AM – 6PM
Sunday
Emergency only
Send Us a Message
Fill in the form below and we'll get back to you within 24 hours. For urgent issues, please call or WhatsApp us.
Frequently Asked Questions
Go to My Orders from your account menu. Each order shows its current delivery status in real time. You can also receive SMS/notification updates.
Once your returned item passes inspection, wallet refunds are processed within 24 hours. Bank/UPI refunds take 3–7 business days depending on your bank.
Raise a return request in My Orders within 48 hours of delivery with a photo. Select 'Wrong item delivered' as the reason — pickup and refund are free in this case.
Visit Register Your Shop and complete the form. Our team reviews applications within 24–48 hours. Once approved, you can start listing products.
This is usually resolved automatically within 1–2 business days as the payment gateway processes the reversal. If not, contact support with your order attempt time and amount.
Contact us at delivery@bycliq.in or call us directly. We'll schedule an onboarding call and share the partner app with you.