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Terms & Conditions

1. Welcome

1.1 Welcome to the Bycliq website located at https://bycliq.com ("Website").

1.2 The Website is operated by Bycliq Limited ("we," "us," "our," "CLIQ"). Our registered office is situated at 20 Wenlock Road, N1 7GU LONDON, UK and our registered company number is 14878510.

1.3 Access to and utilization of our Website are contingent upon the terms and conditions outlined on this page ("Terms of Use"), in addition to our Privacy Policy.

1.4 By accessing our Website, you consent to our Terms of Use. Should you have inquiries regarding these terms, please don't hesitate to contact us using the contact details provided at the conclusion of these Terms of Use.

1.5 Any purchases of tickets or other products from the Website will be subject to the terms outlined in our Purchase Policy.

2. Our terms of use

2.1 Kindly ensure that you have comprehended and acknowledged our Terms of Use as well as our Privacy Policy. We suggest that you save and/or print a copy for future reference.

2.2 Periodically, we may modify our Terms of Use. The revised Terms of Use will be accessible on our Website. We encourage you to check regularly to remain informed about any changes we implement. Continued use of our Website following any changes signifies your acceptance of the modified Terms of Use. These Terms of Use were last updated on the date indicated at the top of this page.

3. Accuracy and availability of our website

3.1 We make diligent efforts to ensure the accuracy, currentness, and absence of bugs on our Website. However, we cannot guarantee its absolute accuracy, and you are responsible for your own internet security measures.

3.2 Our Website is provided free of charge and has not been designed to meet individual specifications. We do not guarantee its fitness or suitability for specific purposes.

3.3 Materials posted on our Website are for general informational purposes only, aimed at acquainting you with us, our news, features, products, and services. This information does not constitute advice and should not be relied upon as such. Any reliance on the information provided on this Website is at your own risk.

3.4 Temporary access to our Website is granted, and we retain the right to suspend or terminate access to any part of it without prior notice.

3.5 We maintain regular updates to our Website and reserve the right to add, remove, or modify the Website and/or its content without prior notice.

4. Access to our website

4.1 You are responsible for arranging all necessary access to our Website (including associated costs). This includes ensuring compatibility between your device and our Website.

4.2 All individuals accessing the Website through your internet connection must be familiar with these Terms of Use.

4.3 Our Website is intended for use exclusively within the United Kingdom. If you choose to access our Website from outside the United Kingdom, compliance with local laws becomes your responsibility.

4.4 To ensure an enjoyable experience on our Website, please observe the following guidelines:

(a) Avoid using, or facilitating the use of, any automated systems or software to extract content or data from our Website for commercial purposes, unless you have entered into a written agreement with us allowing such activity;

(b) Refrain from using our Website for illegal or unauthorized purposes, and comply with all applicable laws and regulations, including those governing copyrights and other intellectual property rights;

(c) Do not hinder other users' access or enjoyment of our Website, and discourage others from breaching our Terms of Use;

(d) Do not disrupt our Website or the connected servers or networks, which includes transmitting worms, viruses, malware, spyware, or any disruptive code. You must not alter the rendering or display of any page on our Website in a user's browser or device;

(e) Do not modify or alter our Website or other websites to inaccurately imply an association with us; and

(f) Access our Website only through authorized means, including standard search engine technologies, unless you have obtained prior written authorization from us.

4.5 In the event of any breach of our Terms of Use or related terms and policies, we reserve the right to immediately terminate or suspend your access to our Website, whenever possible providing written notice via the contact details you have provided.

5. Accessing your account

5.1 If you register for an account on our Website, your account details are confidential and personal. Keep this information private and promptly notify us if you suspect any unauthorized use. We hold the right to suspend or terminate your account access at our discretion.

6. Your Privacy

6.1 The confidentiality of your personal information is important to us. Any personal data you provide to us will be managed in accordance with our Privacy Policy. This policy outlines the collection, storage, use, and sharing of personal information, as well as your rights and contact information for queries or complaints.

7. Our intellectual property rights

7.1 Our Website and its contents are protected by various rights, including registered and unregistered intellectual property rights ("Rights"). These Rights belong to us or our licensors. We and our licensors expressly retain all Rights related to our Website and its contents. In particular, we retain all Rights to the name "CLIQ," "BYCLIQ," the CLIQ logo, the "bycliq.com" domain name, the "bycliq.co" domain name, and all related domain names, trademarks, logos, brand names, and trading names appearing on our Website. No provision in these Terms grants you legal rights over our Website or its contents, except as required to access and use our Website in alignment with these Terms of Use. Use of any trademarks on our Website is strictly prohibited without our prior written consent.

7.2 You may view, print, use, quote, and cite our Website and its contents for your personal, non-commercial use, provided that you appropriately acknowledge us and do not remove our copyright or other proprietary notices.

8. Our liability to you

8.1 When using our Website, consumers possess certain legal rights, also known as "statutory rights," derived from laws like the Consumer Rights Act 2015. These Terms of Use do not affect these rights. Specifically, we do not exclude liability for: (a) death or personal injury due to negligence; (b) fraud or fraudulent misrepresentation; or (c) any matter in which it is unlawful for us to limit or exclude liability.

8.2 We are not liable for losses not directly caused by us or arising from events or circumstances beyond our reasonable control.

8.3 These Terms of Use do not affect our liability to you concerning products or services purchased from us, which is outlined in our Purchase Policy.

9. Your liability to us

9.1 Unauthorized use of the Website or its contents that goes against our Terms of Use may result in infringement of our Rights and/or those of our licensors. We and our licensors retain all rights and remedies available regarding such infringement.

10. Linking to our website

10.1 Linking to any page of our Website is permissible for non-commercial purposes, provided it is done fairly and legally without compromising our reputation. The linked site must not contain adult, illegal, offensive, harassing, or objectionable material. We reserve the right to withdraw linking permission at our discretion without prior notice.

10.2 Do not link to our Website in a manner that suggests any association, approval, or endorsement by us when none exists. Additionally, do not remove, obscure, or modify any advertisements, copyright notices, or other information on our Website. Our Website must not be framed on any other website.

11. Third party websites & services

11.1 Our Website may feature links to third-party websites and services. If you decide to visit such websites or utilize third-party services, you do so at your own risk. Verify the reputation of third parties and the services they offer before engaging. We are not liable for the content, accuracy, or opinions presented on third-party websites or services. Our provision of links does not imply affiliation or association with such websites or services

11.2 Your interactions with other websites or services, including those linked to or from our Website, are governed by the rules and policies of the respective operators. Third-party websites will process your personal information as per their privacy notices. Please read relevant third-party policies and terms before proceeding.

12. General provisions & applicable law

12.1 You may not assign, sublicense, or transfer any rights under our Terms of Use.

12.2 If any provision of our Terms of Use is deemed invalid, it will not affect the validity of the remaining provisions, which will remain in full force and effect.

12.3 Failure to exercise any right or remedy under our Terms of Use does not waive that right or remedy. Any waiver must be in writing and signed by us.

12.4 Our Terms of Use are governed by the laws of England and Wales, and your use of our Website is subject to these terms. Disputes arising from our Website or Terms of Use will be exclusively handled by the courts of England and Wales, except residents of Scotland and Northern Ireland, who may file claims in their respective courts.

13. Enquiries & complaints

13.1 We strive to promptly address your inquiries or resolve complaints. If you've purchased a ticket and still need assistance, contact us at [email protected].

14. Refund Policy

14.1 All purchases are considered non-refundable. Refunds will only be considered in exceptional cases where the purchaser can provide verifiable medical documentation or a notarized statement from a qualified medical professional indicating that their physical condition prevents them from attending the event.